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Terms and Conditions That Shape Your Account

When you open an account with us, you're entering into a clear agreement about how deposits work, what happens to your winnings, and how we protect your information.

Account registration stepsDeposit and withdrawal rulesData privacy and cookiesDispute resolutionAccount suspension policy
Browse lobby Read FAQ
juhi88 login Terms and Conditions That Shape Your Account
HELP WITH YOUR TERMS

Contact Us About Your Account Agreement

Live Chat Open the chat window in the lobby any time and ask about your account…
Email Support Send detailed questions about terms or account disputes to our support address.
Account Settings Review your own account terms, withdrawal settings and privacy preferences directly in your account.
HOW WE HANDLE YOUR DATA

Security, Privacy and Account Protection

Data Encryption

Your account login, deposit details and withdrawal instructions are encrypted end-to-end.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your language and game preferences.

Account Verification

When you register, we verify your identity and phone number.

Data Retention

We keep your account records for seven years after closure to comply with local law and settle disputes.

Account Suspension

We may suspend your account if terms are breached—e.g., multiple registrations, use of payment methods not in your name, or…

Request Changes

Update your withdrawal method, email or phone directly in settings.

Answers to Your Terms and Conditions Questions

Multiple accounts violate our terms. If discovered, both accounts are suspended. You'll receive a notice explaining why and a process to appeal within 14 days. Winnings on suspended accounts may be forfeited depending on the breach severity.

Yes. Open your account settings, go to Payment Methods, and update your linked DANA, OVO, GoPay or bank account. The change takes effect on your next withdrawal request, so existing pending withdrawals go to your old method.

We retain all transaction records, chat logs and identity details for seven years to comply with local regulation and to settle any disputes. After seven years, personal data is anonymised. You can request an export of your data any time.

Contact support with your transaction ID and the destination account details. We'll trace it with our payment partner—DANA, OVO, GoPay or your bank—and confirm delivery within 48 hours. If it's stuck in transit, we file a trace and follow up daily.

No. We only send promotional emails, SMS or app notifications if you tick the opt-in box during registration or enable them in settings. You can unsubscribe any time by clicking the link in the message or updating preferences.

Accounts are not suspended for inactivity. However, if there's suspicious activity detected—like login from a new device without verification—we freeze the account and send you a recovery code via SMS or email to confirm it's you.

Yes. Go to Account > Transaction History in the lobby. Every deposit via DANA, OVO, GoPay, QRIS or bank transfer, and every withdrawal, is listed with the date, amount, status and method. Statements are downloadable as PDF.

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